CMAC Group

CMAC Group provide a managed ground transport and accommodation solution to a wide variety of organisations, including clients in the corporate travel, airline, rail, breakdown/onward travel business continuity and events & conference sectors. CMAC provide the solution by accessing a nationwide network of approved transport and accommodation suppliers.  Further information about the nature of our business can be found on our website at www.cmacgroup.com  

• CMAC’s process to deliver the UK’s leading ground transport & accommodation solution includes: 
  
  Operational delivery is the heart of our business with our 24/7/365 industry specific manned centres of excellence, we are continually on hand to deliver an exceptional response to all our customers’ requirements. 
  
  Multisite experienced service delivery teams committed to providing quality proactive monitoring, service support and issue resolution management. 
  
  Extensive nationwide coverage of qualified suppliers – instant access to a truly nationwide network of operators with proven operational standards of delivery. 
  
  Strong Supplier Relationships focussed on securing fixed, negotiated, competitive regional rates whilst ensuring sustainable ethical fair pricing agreements. 
  
  Robust compliance audit programme committed to providing an agile, dynamic, first class supply chain network to ensure best practice, collaborative relationships, performance management and adherence to duty of care standards. 
  
  Feature rich platforms include purpose-built APIs and self-booking tools to simplify the booking and management of your ground transport requests.  Our intuitive, sleek and simple solutions are device agnostic and include real time GPS tracking. 
  
  Seamless stress-free booking experience offers fully customisable end user updates and visibility preferences providing full control on the preferred means of receiving information. 
  
  Adherence to customer specific travel management allowing our customers to focus on their strategic plans whilst relying on us to complement their services with our trusted people centric support. 
  
  Reliable data driven performance metrics with the added confidence of having one version of the truth as a data source for all self-serve reporting and dashboards. 
  
  Innovation, process efficiency and continuous improvement strategies provide a simplified, holistic ground transport solution, leading to reduced administration, increased productivity and continual value add initiatives.